What every pro in our network must hold
Before you allow anyone inside your home after a disaster, you deserve to know exactly who you're dealing with. Every credential below is what we require of every restoration pro in our Central Florida network — real, current, and independently verifiable. We post them here because transparency is the baseline — not a differentiator.
What we require of every pro.
Every credential below represents a real exam passed, a real license issued, or a real insurance policy in force — held by the restoration pro we match you with. Not marketing language — verifiable fact.
S500 drying protocols required by most insurers — the foundational standard for all water damage work.
Advanced drying of wall cavities, floors, and structural assemblies — gets the moisture your eyes can't see.
Soot removal and odor elimination using the correct chemistry — no shortcuts that push smoke deeper into structure.
Worker and occupant safety in restoration environments — covers PPE, hazmat, and site containment protocols.
Estimates in the exact format insurance adjusters use — eliminates the #1 cause of claim delays.
You bear zero liability if a network pro is injured on your property — every pro provides a COI before work starts.
What the acronyms mean.
Every IICRC certification requires passing a written examination. Here's what each stands for and what it covers.
| ACRONYM | FULL NAME | WHAT IT COVERS |
|---|---|---|
| WRT | Water Damage Restoration Technician | Extraction, structural drying, moisture mapping, IICRC S500 compliance |
| ASD | Applied Structural Drying | Drying wall cavities, floors, and structural assemblies to S500 standard |
| FSRT | Fire & Smoke Restoration Technician | Soot chemistry, dry/wet cleaning, odor theory, thermal fogging |
| IICRC Firm | IICRC Certified Firm | Business-level certification requiring certified staff, insurance, and code compliance |
| CDS | Commercial Drying Specialist | Large-loss commercial drying, psychrometrics, project management |
| WLS | Water Loss Specialist | Advanced water damage assessment, litigation support, large loss |
Why these standards matter.
This isn't hypothetical. These are the real consequences homeowners face after hiring unqualified restoration contractors — and the reason we vet every pro in our network before matching anyone to a job.
Insurance Claims Get Denied
Carriers require IICRC-certified documentation and proper moisture logs for water damage claims. Work performed by uncertified contractors often gets rejected — leaving you to pay out of pocket for a job that should have been covered.
Mold Returns Within Weeks
Uncertified water damage crews frequently remove drying equipment too early. Walls appear dry on the surface while retaining moisture inside — creating the ideal environment for mold growth 2–4 weeks after the 'fix.'
You're Exposed to Legal Liability
Unlicensed mold remediation violates Florida Statute 468.842. If an unlicensed contractor is injured on your property without workers' comp coverage, you may be held financially responsible under state law.
You Pay Twice
Poor restoration almost always requires a do-over. Homeowners who hire unqualified contractors frequently call us to fix what the first company missed — paying two full restoration bills for one problem.
No Clearance Documentation
A proper mold remediation must end with independent post-remediation clearance testing — an air sample collected by a separate licensed assessor confirming spore counts are back to acceptable levels. Insurance carriers require this document before releasing final payment.
Title Problems When You Sell
Improper restoration work performed without permits, or by unlicensed contractors, can create title defects and disclosure liability when you sell your home — problems that emerge years after the original incident.
What your insurance carrier requires.
Insurance carriers have specific requirements for restoration work to be covered under your policy. Every pro in our network meets all of them.
- ✓IICRC-Certified Contractor
Most major carriers (State Farm, Allstate, Citizens, USAA) require or strongly prefer IICRC certification for water damage and mold claims.
- ✓Documented Moisture Readings
Carriers require before-and-after moisture readings at all affected structural elements to validate the scope of damage and the completeness of drying.
- ✓Xactimate-Format Estimates
Virtually all insurance adjusters use Xactimate pricing. Estimates submitted in any other format are re-priced by the adjuster — usually lower than actual costs.
- ✓Post-Remediation Clearance Certificate
Independent third-party clearance testing confirms spore counts are within acceptable levels after remediation. Required by insurance carriers before final claim payment.
- ✓Certificates of Insurance
Carriers require proof that the restoration contractor carries general liability and workers' comp before authorizing work. We provide COIs on request, same day.
Verify your matched pro yourself.
Don't take our word for it. Once we match you with a pro, every credential they hold can be independently verified through the issuing organization. Ask for license numbers and Certificates of Insurance — every network pro provides them on request.
Visit iicrc.org and use the contractor search tool to verify our IICRC membership and certifications.
Request our COI directly — we will email or fax it to you same day. The COI shows carrier name, policy numbers, coverage limits, and policy expiration dates.
Certifications are the floor.
Here is what every pro in our network commits to on every job — in writing, backed by their reputation and warranty.
- All water damage work performed to IICRC S500 Standard
- All mold remediation performed to IICRC S520 Standard
- Post-remediation clearance certificates available on every mold job
- 1-year workmanship warranty on all restoration work
- All materials warranted per manufacturer specifications
- Full moisture log documentation provided for every job
- Certificate of insurance provided before work begins
- Xactimate estimate submitted directly to your carrier
Certified pros you can verify. Matchmaker you can trust.
Call 321-420-7274 for your free inspection and estimate. Owner Ryan Solberg answers every call personally.